About Server Console (Does Not Apply to Container-based MiVoice Business (cMiVB))

Purpose

Server Console provides a console version of the Server Manager.

You can use the Server Console to perform the following tasks on a 3300 ICP controller:

Check server status
Configure the server
Reboot or shutdown the server
Manage trusted networks
Perform backup and restore

NOTES:

The Register for ServiceLink option is currently supported for x86 based MiVoice Business systems.
The following procedures also apply to x86-based controllers. However, the options presented during the configuration may slightly vary.

Access Server Console

Do one of the following:

Method 1 (On premise) - Connect the RS-232 serial cable from a serial port on your PC to the RS-232 port on the controller.
Open a communication application (for example ProCom, Hyperterminal, PuTTY) on your PC and set the connection parameters as follows:

Port: Select any COM port. For example, COM1.
Bits Per Second: 9600 (Default value)
Data Bits: 8
Parity: None
Stop Bits: 1
Flow Control: None
Emulation: VT100

Method 2 (Remote) - Connect to the MiVoice Business system using a terminal emulator application (for example, PuTTY).

NOTE: Before you begin, ensure that you have enabled SSH access through the Server Manager (Security > Remote Access).

Launch a terminal emulator application.
In the Host Name (or IP address) field, type the IP address of the MiVoice Business system.
Select SSH under Connection type, and then click Open.
The login prompt is displayed.
At the login prompt, type admin (user admin) and press the ENTER key.

NOTE: You can also log in as user root and type su admin to switch to user admin.

At the password prompt, type the administrator password, and press the ENTER key.

The server console main menu is displayed.

NOTE: The following procedures, except Restore a Database, can be performed using either Method 1 or Method 2. The procedure Restore a Database can be performed using Method 1 or from Administration > Restore in Server Manager.

Check the Server Status

In the server console main menu, click 1. Check status of this server, and then click Next.
The system displays the duration for which the server was running in days, hours, and minutes.
Click OK to return to the man menu.

Configure the Server

NOTE: All configuration changes except DNS server addresses requires a system reboot. A system reboot is recommended only during off-hours.

In the server console main menu, click 2. Configure this server, and then click Next.

In the configuration screens, select the following settings:

Configuration screen	Action
Primary domain name	Enter the domain name (for example, mitel.com).
Enter system name	Enter a system name (for example, your company name).
Select local network adapters	Select one or more network adapters. NOTES: This screen is displayed only for an EX controller. If you have restored a database from the MiVoice Business Virtual system in an EX controller, then after the restore, select eth1 virtio_net - <IP address of the adapter> [eth1: UP].
Local networking parameters	Enter an available IP address (without leading zeros) that is used to access both the Server Manager and the MiVoice Business system.
Enter local subnet mask	Enter the IP address of the subnet mask.
Enter gateway IP address	Enter the gateway IP address.
DNS server addresses	Enter one or more corporate DNS server IP addresses, separated by a comma.

Do one of the following:

If you have modified only the DNS server addresses configuration setting, click Finish to apply the configuration changes.
The Server Manager application's service is interrupted briefly and displays the following message. The service resumes after five minutes.
Service Unavailable - The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

If you have modified any other configuration setting, click Reboot.
The configuration settings are applied upon system reboot.

NOTE: If you have not made configuration changes, the system displays the No unsaved changes screen, click Finish to go to the main menu.

Reboot or Shutdown the Server

In the server console main menu, click 4. Reboot or shut down this server, and then click Next.
In the configuration screens, select the following settings:

Configuration screen

Action

Reboot or shutdown this server

Click one of the following, and then click OK.

Reboot Reboot this sever
Shutdown Shutdown this server

Click Yes to proceed.

Manage Trusted Networks

In the server console main menu, click 5. Manager trusted networks, and then click Next.
In the configuration screens, select the following settings:

Configuration screen

Action

Trusted Networks Operations

Click 1. Show trusted networks, and then click Next.
The system displays the trusted IPv4 networks.
To add IPv4 trusted networks, click 2. Add IPv4 trusted network, and then click Next.

Enter the IP address, and then click Next.
Enter the subnet mask, and then click Next.
Enter the gateway IP address, and then click Next.

To delete the trusted IPv4 networks added, click 3. Delete IPv4 trusted network, and then click Next.

Click to select the network you want to delete, and then click Next.

Back up the Database

This procedure performs a backup of the MiVoice Business system configuration, server configuration, and the user data to a network file share server. Two file-sharing protocols are supported:

Samba (SMB)/Common Internet File System (CIFS)
Secure File Transfer Protocol (SFTP)

To back up the database:

In the server console main menu, click 6. Perform backup, and then click Next.
In the configuration screens, select the following settings:

Configuration screen	Action
Backup server IP address	Enter the IP address of the network file share server where you want to store the database backup file.
Backup server domain or workgroup name	Enter the Domain or workgroup name. Applies only to SMB/CIFS. Leave the field blank for SFTP. Sets the SMB domain of the user name. If the domain specified is the same as the server's NetBIOS name, then the server's local Security Account Manager (SAM ) is used for authentication, instead of the domain SAM. This field is required only for the SMB/CIFS protocol.col.
Backup share name	Enter the file-share name. Applies only to SMB/CIFS. Leave the field blank for SFTP. The restore utility will try to connect to the server/shared folder as an SMB/CIFS resource. The shared folder must have permissions set to "Full Control."
Optional Directory Path	Enter the name of the sub-folder where you have stored the database backup file. For SMB/CIFS, the sub-directory is relative to the share. For SFTP, the sub-directory is relative to the root of the file system accessed through the SFTP protocol.
Backup username	Enter the user name to use when connecting to the network file share server.
Backup password	Enter the password to use when connecting to the network file share server.
Proceed with Backup to network	Click Proceed.

The system creates a database backup file in the specified directory on the file server.

Restore a Database

You can restore a server backup file stored on a network file share. Two file-sharing protocols are supported:

Samba (SMB)/Common Internet File System (CIFS)
Secure File Transfer Protocol (SFTP)

WARNING Restoring a database deletes your current application configuration and user data.

NOTE: You can also restore the database using Server Manager. Log in to Server Manager, and click Restore under Administration. See Restore Server Data in the Server Manager guide for more information.

Restoring a Database from Server Console:

Access Server Console using Method 1.
In the Server Console main menu, click 7. Restore from a backup, and then click Next.
In the configuration screens, select the following settings:

Configuration screen	Action
Restore after Reboot	Click Reboot Now. The system reboots the server.
Local networking parameters	Enter an available IP address that is used to access both the Server Manager and the MiVoice Business system.
Select local subnet mask	Enter the IP address of the subnet mask.
Select backup/restore server IP address	Enter the IP address of the network file server where you have stored the database backup.
Backup server domain or workgroup name	Enter the Domain or workgroup name. Applies only to SMB/CIFS. Leave the field blank for SFTP. Sets the SMB domain of the user name. If the domain specified is the same as the server's NetBIOS name, then the server's local Security Account Manager (SAM ) is used for authentication, instead of the domain SAM. This field is required only for the SMB/CIFS protocol.
Backup share name	Enter the file-share name. Applies only to SMB/CIFS. Leave the field blank for SFTP. The restore utility will try to connect to the server/shared folder as an SMB/CIFS resource. The shared folder must have permissions set to "Full Control."
Optional Directory Path	Enter the name of the sub-folder where you have stored the database backup file. For SMB/CIFS, the sub-directory is relative to the share. For SFTP, the sub-directory is relative to the root of the file system accessed through the SFTP protocol.
Backup username	Enter the user name to use for connecting to the network file share server.
Backup password	Enter the password to use for connecting to the network file share server.
Choose backfile to restore from	Select the database backup file you want to restore, and click Next.
Start restore from backup	Click Yes.
Restoring from network share	Displays the progress of the restore. NOTES: The screen displays only the last restore status of the server. The screen page does not display the restore status of the applications installed on the server. You must check the restore status of an application through the application for example, by logging in to the application. If the restore fails, see the MiVoice Business Software logs for more information.
Restore successful	Click Reboot.